[rt-users] bulk change ownership

[Ayan R. Kayal]

Well the point is that if you are changing the owner of a ticket and you are
not the owner, you have to "steal" because this explicitly means that you're
changing the owner, i.e. you're not just doing it by accident.

O-                         ~ARK

> -----Original Message-----
> From: rt-users-admin at lists.fsck.com
> [mailto:rt-users-admin at lists.fsck.com]On Behalf Of Martin Schapendonk
> Sent: Thursday, September 20, 2001 3:44 PM
>
> On 20 Sep 2001, Steffen Weinreich wrote:
> # members. Now all reassigned tickets have to be stolen by the
> stuff member
> # individualy, but it would be more easily for all if we could to
> that online on
> # the meeting ...
>
> Use a user with sufficient rights. I'm not quite familiar with RT's ACL
> system, but I think you need SuperUser rights to change a ticket from
> one owner to another.
>
> *test*
> Hm, doesn't work. Even the SuperUser isn't allowed to reassign already
> assigned tickets. I think this can be considered a bug.
>
> I attached a patch which checks to see if you're a SuperUser and then
> allows the SetOwner. Maybe this can make it into the next version?
>
> Martin