[rt-users] 6000 tickets system slows down and eats memory

[Jesse Vincent]

A while back, Dave from toad.net posted some indices you could add
which significantly improve performance.  Did you add them?
(They are automatically added to new installs these days, too)


On Fri, Sep 21, 2001 at 11:47:31AM +0200, Christian Steger wrote:
> 
> hi there,
> 
> running my rt 2.0.7 box on a 500mhz box with 512mb ram - redhat 7.1
> in the meantime i have already 6000 tickets, some of them contains
> attachments.
> 
> the problem appears all the time, if i answer an ticket via gui, it needs
> in the meantime approx 15 seconds after sending out an answer.
> within that time the box eats my whole memory - he start to swap.
> 
> other functions within the rt working fine and speedy :)
> 
> sometimes i have seen that some apacheprocesses hanging as child and eats
> a part of my cpu as well as mem.
> 
> any idea what could be happen here ?
> 
> the apache i use is:
> Apache/1.3.19 Ben-SSL/1.42 (Unix) mod_perl/1.25
> 
> everything is static compiled.
> 
> thanks for any comments
> 
> christian steger
> 
> 
> 
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