[rt-users] 6000 tickets system slows down and eats memory

[Jesse Vincent]

Have you looked at cutting down the max # of requests a given apache process 
serves before destroying itself and letting a new child take over?

	-j


On Fri, Sep 21, 2001 at 02:00:12PM -0400, Ayan R. Kayal wrote:
> I have my system set to restart Apache every 4 hours, because it slows down
> so much. Other people in my organization using RT don't have the same
> problem, but they also don't have the volume of tickets my setup does
> because they're still in test mode. Incidentally, in test mode, my setup ran
> fine without restarting Apache.
> 
> O-                         ~ARK
> 
> > -----Original Message-----
> > From: rt-users-admin at lists.fsck.com
> > [mailto:rt-users-admin at lists.fsck.com]On Behalf Of Christian Steger
> > Sent: Friday, September 21, 2001 5:48 AM
> >
> > hi there,
> >
> > running my rt 2.0.7 box on a 500mhz box with 512mb ram - redhat 7.1
> > in the meantime i have already 6000 tickets, some of them contains
> > attachments.
> >
> > the problem appears all the time, if i answer an ticket via gui, it needs
> > in the meantime approx 15 seconds after sending out an answer.
> > within that time the box eats my whole memory - he start to swap.
> >
> > other functions within the rt working fine and speedy :)
> >
> > sometimes i have seen that some apacheprocesses hanging as child and eats
> > a part of my cpu as well as mem.
> >
> > any idea what could be happen here ?
> >
> > the apache i use is:
> > Apache/1.3.19 Ben-SSL/1.42 (Unix) mod_perl/1.25
> >
> > everything is static compiled.
> >
> > thanks for any comments
> >
> > christian steger
> 
> 
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