[rt-users] changing subject line in status change scrips

[Jesse Vincent]

You'd do that by changing the Template used for status change notification..


On Tue, Sep 25, 2001 at 10:40:02AM -0700, matthew zeier wrote:
> 
> Using the default scrips, status changes come across as:
> 
> [mysite #1234] Status Changed to: open
> 
> How can I insert the subject in there?  And possibly the last update in the
> ticket in the body of the email?  Is that something I can do in the scrip or
> is that a code change I have to hunt for?
> 
> 
> --
> matthew zeier - "In mathematics you don't understand things.  You just
> get used to them." - John von Newmann
> 
> 
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