[rt-users] changing subject line in status change scrips

matthew zeier matthew.zeier at thirdcoast.net
Tue Sep 25 13:40:02 EDT 2001


Using the default scrips, status changes come across as:

[mysite #1234] Status Changed to: open

How can I insert the subject in there?  And possibly the last update in the
ticket in the body of the email?  Is that something I can do in the scrip or
is that a code change I have to hunt for?


--
matthew zeier - "In mathematics you don't understand things.  You just
get used to them." - John von Newmann





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