[rt-users] dead tickets...

[Ayan R. Kayal]

Well knowing the ticket id defeats the purpose of searching for it, doesn't
it? That's what I meant. Even if a ticket is dead, you can type it into the
web interface in the "go to ticket #" box, and it'll be found...

O-                         ~ARK

> -----Original Message-----
> From: rt-users-admin at lists.fsck.com
> [mailto:rt-users-admin at lists.fsck.com]On Behalf Of Jesse Vincent
> Sent: Thursday, September 27, 2001 10:06 PM
>
> Actually, I suspect that the cli might actually be able to do it,
> if you know
> the ticket id.
>
> On Thu, Sep 27, 2001 at 04:31:21PM -0400, Ayan R. Kayal wrote:
> > So the only way to bring tickets back from the dead is by
> looking through
> > the database manually?
> >
> > > -----Original Message-----
> > > From: rt-users-admin at lists.fsck.com
> > > [mailto:rt-users-admin at lists.fsck.com]On Behalf Of Jesse Vincent
> > > Sent: Thursday, September 27, 2001 4:25 PM
> > >
> > > By design. It's a half measure until the purge tool exists.
> > >
> > > On Thu, Sep 27, 2001 at 04:14:05PM -0400, Ayan R. Kayal wrote:
> > > > In my installation (2.0.5), I've noticed that RT doesn't
> > > properly find dead
> > > > tickets. When I try to search for them, no results come up. Is
> > > it a bug or
> > > > by design?