[rt-users] Cannot use RT's web interface

[John Wong]

Hello,

I installed Rt.2.0.6 and all dependent modules on an IBM Netfinity running
RedHat Linux 7.2.
The following is the output of "uname -a", I will enclose all ouput in ():
(
Linux itdbs 2.4.2-2smp #1 SMP Sun Apr 8 20:21:34 EDT 2001 i686 unknown
)

httpd -v gives:
(
Server version: Apache/1.3.19 (Unix)  (Red-Hat/Linux)
Server built:   Mar 29 2001 12:52:37
)

httpd -l gives:
(
Compiled-in modules:
  http_core.c
  mod_so.c
suexec: enabled; valid wrapper /usr/sbin/suexec
)

http error_log:
(
[Thu Sep 27 04:02:21 2001] [notice] Apache/1.3.19 (Unix)  (Red-Hat/Linux)
mod_ss
l/2.8.1 OpenSSL/0.9.6 DAV/1.0.2 PHP/4.0.4pl1 mod_perl/1.24_01 configured --
resu
ming normal operations
[Thu Sep 27 04:02:21 2001] [notice] suEXEC mechanism enabled (wrapper:
/usr/sbin
/suexec)
)

The DocumentRoot is /opt/rt2/WebRT/html. When I access the DocumentRoot, the
index.html is displayed as the following:
(
<& /Elements/Header, Title=>"Start page", Refresh =>
$session{'home_refresh_interval'} &> <& /Elements/Tabs, current_toptab => ''
&> <& /Elements/MyTickets &> 
<& /Elements/MyRequests &>  <& /Elements/Quicksearch &> 

<& /Elements/Refresh, Name => 'HomeRefreshInterval', Default => $session
{'home_refresh_interval'} &> 
 
<%init> if ($ARGS{'HomeRefreshInterval'}) {
$session{'home_refresh_interval'} = $ARGS{'HomeRefreshInterval'}; } 

)

There is a Go! button above the last line on the right side of IE browser.
Clicking on the Go! button goes nowhere. Does anyone know what I did wrong
or what is missing?


PLease donot reply to jwong at tonbu.com.

Thanks in advance!

john wong
jwong at tonbu.com
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