[rt-users] Cannot use RT's web interface

[Feargal Reilly]

FWIW, I've added a 'Most Frequently Supplied Answer' to the index of the online docs (http://www.helgrim.com/rtdocs) stressing this point.

The online docs are, at present, incomplete. I've currently got a huge workload, so I haven't had the chance to work on them. They have a fully managed backend, so if you would like to contribute, email me, and I will give you an account.
Please, everybody, help out if you can, even if it's just a few spelling corrections.

-Feargal.

"Jay Kramer" <jay at mojomole.com> wrote:

JK> 
JK> > >> If they aren't there add them. After you add them you must stop and
JK> start
JK> > >> Apache.
JK> >
JK> > JK>     How clear is it in the docs that anytime an RT system has changed
JK> > JK> whatsoever, that apache must be get a STOP and then a START, and not
JK> just a
JK> >
JK> > The installation docs from rt 2.0.7 read step 8:
JK> >
JK> > 8   Stop and start your webserver, so it picks up your configuration
JK> changes.
JK> 
JK>     Thats what I was wondering, if I were to read that being a sys admin, I
JK> would translate to "./apache restart"  ;)  Maybe instead it could read:
JK> 
JK> 8   Stop and start your webserver, so it picks up your configuration
JK> changes.  If you are running Apache, please do NOT use a RESTART command.
JK> Restarting does not reload the mod_perl handler and all code loaded, so any
JK> changes will NOT go into effect.  Please issue a STOP and then a separate
JK> START command.
JK> 
JK> 
JK> 
JK> 
JK> _______________________________________________
JK> rt-users mailing list
JK> rt-users at lists.fsck.com
JK> http://lists.fsck.com/mailman/listinfo/rt-users
JK> 


-- 
Feargal Reilly.

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