[rt-users] scrip...

[Jesse Vincent]

You'd want a similar row in the ScripConditions table to "Create"
but calling a Condition called "IsNotResolved" which looked something like 
this:


sub IsApplicable {
    my $self = shift;
    if ($self->TicketObj->Status() ne 'resolved') {
        return(1);
    } 
    else {
        return(undef);
    }
}


On Fri, Sep 28, 2001 at 05:16:03PM -0400, Ayan R. Kayal wrote:
> Any thoughts on how to write a scrip that fires when a ticket is created,
> but only if the ticket isn't marked resolved upon creation?
> 
> O-                         ~ARK
> 
> 
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