[rt-users] Evil slow RT loading time
J B Bell
cipher at redback.com
Sat Sep 29 21:57:57 EDT 2001
Well, I have finally gotten a conversion working from RT 1 to RT 2. I
went with mysql, because Pg died a horrible death at 4k tickets
complaining of "out of memory!" (Not sure which program threw this
exception--the kernel, Pg, the import program, or what.)
Unfortunately, the speed is even worse--MUCH worse--using an
equivalent machine, the latest versions of mysql, apache, perl, and a
perfectly black cat. We're talking 4 to 5 minutes to load up a ticket
from the list of owned ones.
Our db is at over 29,000 tickets. Does anyone have any optimization
suggestions that have helped you in the past? Is there a converter
tool to go from RT2 mysql to RT2 Pg? Should I have waited until
Aldebaran was below the horizon?
--JB
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