[rt-users] adjustments to the rt-addon "statusreport.html"

[Andreas Wahlfeldt]

hi list,

i wonder if anybody can give me a hint how to adjust the rt-addon "statusreport.html". 
i've installed the statusreport and it works fine so far, but we would need to have the text of each ticket displayed.

by now i was just able to find out that the lines 

my @attrs = qw( QueueObj->Name Subject TimeWorked OwnerObj->Name 
                RequestorsAsString  
                CreatedObj->AsString ResolvedObj->AsString );

are the right place to take a look at.
since perl/mason are quite new to my, can anybody of you perl gurus out there give me a hand what to add to get the ticket-text displayed here ?

thanking you in advance
andreas

----------------------------
subshell GmbH
andreas wahlfeldt awahlfeldt at subshell.com
Weidenallee 1
20357 Hamburg



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