[rt-users] Canned Responses to Tickets

[Aaron T Porter]

On Tue, Apr 02, 2002 at 03:46:50PM -0500, Vivek Khera wrote:
> >>>>> "DCT" == David C Troy <dave at toad.net> writes:
> 
> DCT> Though I know many folks are using StockAnswers successfully, how about
> DCT> giving access to Templates for user replies?  Is this an easy change
> DCT> Jesse?
> 
> I tried putting together a consortium to pay Jesse for this feature a
> while back, but we came up *way* short of the estimate he gave me for
> the project.  Footing the whole bill was just not possible for us, so
> we gave up that hope for now.  Maybe another day.

	I slapped together a quick hack based on StockAnswers to use the
Templates schemas. I've only implemented the JavaScript pulldown method
thus far, and to be honest that's probably all I'll do as it fills our
needs.

http://primate.net/src/TemplateAnswers-0.1.tar.gz