[rt-users] Canned Responses to Tickets

[Vivek Khera]

>>>>> "DCT" == David C Troy <dave at toad.net> writes:

DCT> Though I know many folks are using StockAnswers successfully, how about
DCT> giving access to Templates for user replies?  Is this an easy change
DCT> Jesse?

I tried putting together a consortium to pay Jesse for this feature a
while back, but we came up *way* short of the estimate he gave me for
the project.  Footing the whole bill was just not possible for us, so
we gave up that hope for now.  Maybe another day.