[rt-users] notify owners on assignment

Jesse Vincent jesse at bestpractical.com
Thu Apr 11 12:10:25 EDT 2002


On Thu, Apr 11, 2002 at 03:23:08PM +0100, Smylers wrote:
> How long's that been out?  I specifically looked for it quite recently,
> and found separate packages called request-tracker and webrt, each of
> which were only version 1.

The debian package of RT 2 has been around since mid-march. I would strongly 
discourage everyone from using it in its current state. It puts things in
the wrong places, still contains the security hole fixed in 2.0.12,
has the wrong copyright information on it and doesn't actually automate
the bits you really want automated.  I'm working with the existing maintainer
to get The Right Thing to happen, which will most likely involve me 
taking over the package and redoing it from scratch.

	-j

> 
> Smylers
> -- 
> GBdirect
> http://www.gbdirect.co.uk/
> 
> 
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