[rt-users] notify owners on assignment

[Rob Walker]

On Thu, 2002-04-11 at 09:10, Jesse Vincent wrote:
> 
> 
> On Thu, Apr 11, 2002 at 03:23:08PM +0100, Smylers wrote:
> > How long's that been out?  I specifically looked for it quite recently,
> > and found separate packages called request-tracker and webrt, each of
> > which were only version 1.
> 
> The debian package of RT 2 has been around since mid-march. I would strongly 
> discourage everyone from using it in its current state. It puts things in
> the wrong places, still contains the security hole fixed in 2.0.12,
> has the wrong copyright information on it and doesn't actually automate
> the bits you really want automated.  I'm working with the existing maintainer
> to get The Right Thing to happen, which will most likely involve me 
> taking over the package and redoing it from scratch.


Let me be one to say that if Jesse gets "apt-get dist-upgrade" to
migrate rt along appropriately, the intra-departmental rt box vertical
market just became that much easier to support.

rob