Mass comment (was RE: [rt-users] Mass merge?)

Jesse Vincent jesse at bestpractical.com
Mon Apr 15 01:52:23 EDT 2002


There's no particular reason that there isn't a mass comment/reply on
that page, either. I'm sure folks would love to see it.

	-j


On Wed, Apr 10, 2002 at 10:38:36AM -0500, Beachey, Kendric wrote:
> From: Rob Mitzel [mailto:rmitzel at peer1.net]
> > Just curious...does anyone here actually have a need for mass 
> > merging of
> > tickets?  I was just going through my abuse rt queue, and I
> > thought..."wow...there's no merge on the bulk page...".
> 
> While we're at it, some of my users would like to be able to slap a comment
> on a bunch of tickets all at once.  Currently, their method of doing this is
> either to do each ticket manually or (you knew it was coming) to ask me to
> do it for them, using the command line.
> 
> I'll echo Rob's question to Jesse:  is there a reason Bulk.html doesn't have
> comment abilities?

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