[rt-users] RFC: RT install w/o setgid Perl or mod_perl

[Mark D. Roth]

On Mon Apr 22 13:43 2002 -0400, Jesse Vincent wrote:
> I'm not actually finding it difficult to install RT in a completely different
> directory structure using only alternative makefile variables passed to 
> make on the commandline by my packaging system's build mechanism
> (I needed to make one change to RT's makefile to more easily move the config 
> file)  The current RT 2.1 dev series makes all this even easier.  

I'm not so much suggesting that the current method makes it
impossible, but that it would be much easier for most users if it used
autoconf.  Most users are already familiar with autoconf because of
the huge number of packages that use it.  It's essentially the
de-facto standard these days.

In any event, if the Makefile method has improved in the development
series, that may be good enough.  However, because the Makefile
variables aren't familiar to most users, it's even more important to
improve the documentation of the installation procedure.


> It sounds like you're setting up RT as a service for paying customers. 

No, I'm only looking at it for my group's internal use.


> If you're interested in improvements to RT's installation support and 
> documentation, there are a couple of ways you can help make them happen:
[...]

If I have time to add any improvements, I'll definitely contribute
them back.  However, like many organizations these days, we don't have
the budget to buy support.


Thanks for the feedback!

-- 
Mark D. Roth <roth at feep.net>
http://www.feep.net/~roth/