[rt-users] How to set the sender e-mail address

[Smylers]

Daniel Windura wrote:

> I configured a watcher in one of the trouble ticket queue and set the
> scrips to send e-mail when there is a new ticket created.

Can you be more specific -- what kind of watcher, and exactly what
scrip?

> I noticed that the sender e-mail address is set as
> nobody at localdomain.com ...

By "sender" do you mean the Sender: header or the From: header?

If you're doing something like:

  OnCreate NotifyCcs with template Transaction

I'd expect the From: header to have the requestor's name and that
queue's e-mail address -- your webservers e-mail address shouldn't be
used anywhere, since responding to that isn't going to inject the
responses into 'RT'.

Smylers
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GBdirect
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