[rt-users] Notify new owner..

[Odhiambo Washington]

* Phil Homewood <pdh at snapgear.com> [20020427 15:31]: wrote:
> Odhiambo Washington wrote:
> > I have a colleague whose job is to look at the tickets on all queues and
> > assign the tickets to the people concerned. I'd like to have a scripcondition
> > that would notify the person who has been assigned a ticket that he has a
> > ticket.
> > 
> > What scrip does this?
> 
> Have a look in the contrib area for the OwnerChange scrip.
> 
> OnOwnerChange NotifyOwner with template Transaction


Thanks.




-Wash

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