[rt-users] Notify new owner..

[Phil Homewood]

Odhiambo Washington wrote:
> I have a colleague whose job is to look at the tickets on all queues and
> assign the tickets to the people concerned. I'd like to have a scripcondition
> that would notify the person who has been assigned a ticket that he has a
> ticket.
> 
> What scrip does this?

Have a look in the contrib area for the OwnerChange scrip.

OnOwnerChange NotifyOwner with template Transaction