[rt-users] Resolved Queue?
Stephane Bortzmeyer
bortzmeyer at netaktiv.com
Mon Apr 29 09:19:52 EDT 2002
On Mon, Apr 29, 2002 at 09:12:16AM -0400,
Crespo, Ramon <Ramon.Crespo at stis.com> wrote
a message of 19 lines which said:
> I've been using RT for a couple of weeks now and it seems like a great
> ticket system solution. However it seems its not perfect for management.
> They want to have a place they can see all resolved tickets.
"Search" then "status is resolved".
> Is there anyway
> to write a scrip that will move all tickets to a certain queue once there
> status equals resolved?
It does not seem necessary.
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