[rt-users] Resolved Queue?

Stephane Bortzmeyer bortzmeyer at netaktiv.com
Mon Apr 29 09:19:52 EDT 2002


On Mon, Apr 29, 2002 at 09:12:16AM -0400,
 Crespo, Ramon <Ramon.Crespo at stis.com> wrote 
 a message of 19 lines which said:

> I've been using RT for a couple of weeks now and it seems like a great
> ticket system solution. However it seems its not perfect for management.
> They want to have a place they can see all resolved tickets.

"Search" then "status is resolved".

> Is there anyway
> to write a scrip that will move all tickets to a certain queue once there
> status equals resolved? 

It does not seem necessary.




More information about the rt-users mailing list