[rt-users] Resolved Queue?

[Crespo, Ramon]

-----Original Message-----
From: Stephane Bortzmeyer [mailto:bortzmeyer at netaktiv.com]
Sent: Monday, April 29, 2002 9:20 AM
To: Crespo, Ramon
Cc: Rt-Users (E-mail)
Subject: Re: [rt-users] Resolved Queue?


On Mon, Apr 29, 2002 at 09:12:16AM -0400,
 Crespo, Ramon <Ramon.Crespo at stis.com> wrote 
 a message of 19 lines which said:

> I've been using RT for a couple of weeks now and it seems like a great
> ticket system solution. However it seems its not perfect for management.
> They want to have a place they can see all resolved tickets.

"Search" then "status is resolved".
>>> Thats what I suggested, but it seems they want a page where they can see
everything 
>>> thats been resolved. Is there anyway to embed those search results in
another page.
>>> 

> Is there anyway
> to write a scrip that will move all tickets to a certain queue once there
> status equals resolved? 

It does not seem necessary.

>>>Thanks for your help,
>>>Ramon Crespo

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