[rt-users] RT gets jealous of my weekend vacation, goes bonkers

[Derek J. Balling]

On Monday, August 5, 2002, at 09:43  AM, Beachey, Kendric wrote:

> I left for a relaxing weekend at the lake with all things RT working 
> just fine.  I came back this morning and found that most superficial 
> parts of WebRT were OK (the front page, the admin console, the 
> statistics) but the Search and direct viewing of any ticket were 
> broken.  I stopped and started apache and mysql a few times, and that 
> didn't help.  I don't find any errors in the log files.  Here is the 
> error message I am getting in the browser:

Weird. I had a user complain of getting a very similar error yesterday, 
but I couldn't duplicate it:

error in file: /usr/share/perl5/DBIx/SearchBuilder/Handle.pm
line 355: 	Can't call method "fetchrow" on an undefined value
context:
...
351: 	my $query = shift;
352: 	my @bind_values = @_;
353: 	my $sth = $self->SimpleQuery($query, @bind_values);
354:
355: 	return ($sth->fetchrow);
356: 	}
357: 	# }}}
358:
359: 	# {{{ BinarySafeBLOBs
...
component stack: /Ticket/Display.html [standard]
/autohandler [standard]
code stack:
/usr/share/perl5/DBIx/SearchBuilder/Handle.pm:355
/usr/local/rt2/lib/RT/User.pm:1043 /usr/local/rt2/lib/RT/User.pm:724
/usr/local/rt2/lib/RT/Ticket.pm:2434
/usr/local/rt2/lib/RT/Interface/Web.pm:916
/usr/local/rt2/WebRT/data/obj/STANDARD/Ticket/Display.html:136
/usr/local/rt2/WebRT/data/obj/STANDARD/autohandler:69



--
+------------------------------+--------------------------------+
| Derek J. Balling             | "You can get more with a kind  |
| dredd at megacity.org           |  word and a two-by-four, than  |
| www.megacity.org/blog/       |  you can with just a kind      |
|                              |  word."               - Marcus |
+---------------------------------------------------------------+