[rt-users] Sample code for create a ticket with a child ticket?
Jaye Mathisen
mrcpu at internetcds.com
Mon Aug 5 11:40:12 EDT 2002
My bad, didn't realize that MembersOf really mean Parent, thought it was some other
secret code thing to signifiy something that I didn't understand.
But Ticket->Addlink works just peachy using MemberOf, and make the link in the
right spot.
On Sun, Aug 04, 2002 at 12:14:49AM -0700, Jaye Mathisen wrote:
>
>
> RT::Ticket mentions briefly the Refers-to and Referred-by methods, and stuff, but
> I need to create Parent/Child tickets... (It also has Depends method and a Members method,
> which I don't know what it does).
>
>
> Essentially, there are some tasks that we have that have 3-4 very consistent regular
> steps. And what I'm hoping to do is create a method such that the user can enter
> in minimal info, and have the parent ticket, and the 3 child tickets created, and
> linked properly, with the individual child tasks int he right queue's and such.
>
> Creating the individual tickets is fine, but not sure how to link them together. I
> think I have it figured out manually in teh database, but that would be lame, and
> a few of the manuals say to not use these RT::Link functions from client code...
>
> So if anybody has the 3 lines of code that links ticket 11111 as a child ticket
> to 22222, it would be appreciated. (In perl... :)
>
>
>
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
>
> Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
More information about the rt-users
mailing list