[rt-users] Comment options - not working

maniezhilan maniezhilan at naturesoft.net
Sat Aug 10 06:19:49 EDT 2002


Dear all,

1. When I Update the ticket comment options using comments not send to
requestor, I noticed that the mail is send to the
     requestor.

2. When I attach a file along with the comment option , I noticed that
the attachment is not send to the requestor or watchers,
     whereas, when a requestor sends a attachment, Iam able to get it
along with the ticket.


Can any one help me out in this issue.

With Regards,

J.Mani Ezhilan.





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