[rt-users] Comment options - not working
maniezhilan
maniezhilan at naturesoft.net
Sat Aug 10 06:19:49 EDT 2002
Dear all,
1. When I Update the ticket comment options using comments not send to
requestor, I noticed that the mail is send to the
requestor.
2. When I attach a file along with the comment option , I noticed that
the attachment is not send to the requestor or watchers,
whereas, when a requestor sends a attachment, Iam able to get it
along with the ticket.
Can any one help me out in this issue.
With Regards,
J.Mani Ezhilan.
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