[rt-users] Meaningful From: address

[Robie Basak]

On Mon, 2002-08-12 at 01:31, Phil Homewood wrote:
> Robie Basak wrote:
> > On Fri, 2002-08-09 at 11:38, francisv at dagupan.com wrote:
> > > Whenever RT responds to an e-mail, it appears as -- "help" <help at address>. I
> > > know that "help" is a queue but can I make it appear as a different name to
> > > the rest of the world? (i.e. Customer Support <help at address>)
> > 
> > Just putting it into the Description box in the Queue configuration
> > worked for me.
> 
> It did? Out of the box?
> I had to apply the attached patch to get that behaviour.

Sorry, my mistake. Our queue names and descriptions are so similar that
I got confused :)

Robie.