[rt-users] SelfService interface probs

Robie Basak robie at principle.co.uk
Tue Aug 13 04:44:55 EDT 2002


On Tue, 2002-08-13 at 00:18, Josh Richards wrote:
> From the SelfService interface if an unprivileged user creates a new
> ticket it is submitted properly but upon clicking the "Create Ticket"
> button they get an RT Error: "No permission to display that ticket."
> Afterwards the user can see the ticket in their list of open tickets and
> even view the details.  It's like there is a race condition just after
> the ticket is submitted that creates a period right afterwards where the
> user can view the ticket they just submitted.
> 
> Anyone else experience this?

I've seen exactly the same behavour, but haven't looked in to it.

Robie.




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