[rt-users] auto-assign on initial reply/comment ?
Travis Campbell
travis.campbell at amd.com
Fri Aug 16 11:46:30 EDT 2002
On Fri, Aug 16, 2002 at 07:53:26AM -0700, matthew zeier wrote:
>
> As someone comments or replies to a ticket through the WebUI, I want them to
> automatically become the owner.
>
> I did this once before but in my last rt upgrade I think I overwrote
> whatever mods I had to make for that and can't find it.
>
> Anyone have details on that?
You want Bruce Campbell's AutoTake.
It can be found, along with the readme and insert script at:
http://www.amsterdamned.org/~bc/rt/
Travis
--
Travis Campbell - Unix Systems Administrator = travis at mpdtxmail.amd.com
5900 E. Ben White Blvd, Austin, TX 78741 = travis.campbell at amd.com
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