[rt-users] problems with 2.0.14 Debian package

[Geoff Richards]

Hi, I've had a go at using the Debian package rt_2.0.14_test.deb
but have had some problems with the Apache configuration.
I've never installed RT before, so I don't know how things are
set up in non-Debian installations.

Here are some notes on specific files:

/usr/share/doc/request-tracker/README.gz
   ...has an example Apache configuration which refers to 'webmux.pl',
   which appears to have been renamed to 'modperl-handler.pl'.

/usr/share/doc/request-tracker/examples/apache.conf
   ...an alternative Apache conf, but this doesn't 'require' a startup
   script, so Apache has no idea where to find the Perl modules.

/usr/lib/request-tracker/bin/modperl-handler.pl
   ...tries to 'use' config.pm, which is OK, but...

/usr/lib/request-tracker/perl/RT/Mason.pm
   ...tries to 'use' RT/Config.pm, which doesn't exist.


I've currently got this in the Apache conf, which doesn't work
because of the missing RT/Config.pm:


<VirtualHost *>
   ServerName rt.thefinalword.org.uk
   ServerAlias rt
   DocumentRoot /usr/share/request-tracker/WebRT/html

   PerlRequire /usr/lib/request-tracker/bin/modperl-handler.pl

   PerlModule Apache::DBI
   PerlModule RT::Mason

   <Location />
      SetHandler perl-script
      PerlHandler RT::Mason
   </Location>

</VirtualHost>


Any suggestions appreciated.

   cheers,
      Qef

-- 

--- Geoff Richards -------><------- www.rosies-dumplings.co.uk/qef ---
"I tried to fling my shadow at the moon,
 The while my blood leapt with a wordless song."  --  Theodore Roethke