[rt-users] New rt2 install- customization questions

[Smylers]

billp wrote:

> [Smylers wrote:]
>
> >
> >   <% qx[/usr/local/bin/network-status-html] %>
>
> That actually inserts only the first line of the output of my script,

Does this help?

  <% scalar qx[/usr/local/bin/network-status-html] %>

The qx// operator returns each line of its output as separate list
elements in list context but concatenates them into a single string in
scalar context.  For example, try each of these at a Unix command-line:

  % perl -wle 'print((`w`)[0])'
  % perl -wle 'print((scalar `w`)[0])'

> >   OnCreate NotifyAdminCcs with Template Creation
> >   OnCreate Ccs with Template Creation
>
> This only seems to work if I put specific Ccs or AdminCcs in the
> ticket.

It also works if you assign CCs and admin CCs for the queue.  At least,
it definitely does here.

Smylers
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