[rt-users] RT2 Speed/performance problems.

[Maren S. Leizaola]

On Tue, 20 Aug 2002, Dave Rolsky wrote:

> On Tue, 20 Aug 2002, Maren S. Leizaola wrote:
>
> > Well I've optimized the tables when stuff has been deleted but other than
> > that I am using mysql default installation. A totally dedicated machine.
>
> The default mysql config uses very little memory and doesn't take
> advantage of multiple processors as well as it could.  Actually tuning
> MySQL can have a big impact.
>
> I'd also recommend to anyone that they either use Mason 1.05 or 1.1201,
> but not 1.10 or 1.11.  1.12 is also fine except it doesn't work with Perl
> 5.00503.  The 1.10 and 1.11 releases have memory leaks that can suck up
> some decent memory, so up- or down-grading is definitely recommended.  If
> you're not using Mason for other development, there's little reason to
> upgrade from 1.05 for those currently using . 1.12 does offer a lot of
> cool new features, but it's also slower.
>
> Of course, the chances that Mason was the bottleneck in Maren's case are
> very small, since RT is most likely going to be DBMS-bound once more than
> a small number of tickets have been created.

Dave,
	Maybe I am picky our just a lazy admin, but I believe that decent
system sould be maintainable, should be able install them in a snap,
reconfigure them, see what it is doing. You should be able to rebuild in
under one hour or less from nothing to live.

This was what I was referring to that RT2 has gone in the wrong direction.
The installation is a nightmare if you compare it to just about any other
Open source system I have had on my machines during the past 8 years...

Look at what you have above, you have to tune, mysql, mason, the right
version, make sure that mode perl does this, make sure that apache kills
the process after etc....

I don't doubt that you guys love it and without it you would struggle.
Well maybe it is just me. I like systems software like postfix, Nuke, that
do their job and let me get on with what I should be doing.

Cheers,
Maren.


>
>
> -dave
>
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