[rt-users] RT2 Speed/performance problems.

[Maren S. Leizaola]

> > The disks are idle, the HTTP deamons eat CPU like there is no
> > tomorow, and they inflate themselves like zepplins, even with only one
> > user.
>
> That's sure more than you said the first time, which was roughly "RT
> sucks".

It sure is.

>
>
> > I also think that RT UI is designed for large teams and the number of
> > clicks at the interface are execessive for smaller support teams. Less
> > clicks more speed more e-mails out. With RT1 we could respond about 10% of
> > e-mails in under 5 mins, as it was quick and nimble.
>
> So why aren't you using RT1?
>

No support for MIME attachments, not being able to display chinese Big5/GB
Code e-mail. If it had those features I would be a happy camper.

Maren.