[rt-users] do CC's get included when you create ticket in email

Ted Serreyn ted at serreyn.com
Wed Aug 21 15:52:22 EDT 2002


If I send an email to support at domain.com, do the CC's in the message get
added to the ticket as CC's.  They do not appear to do this, is this a
tunable parameter?

Ted Serreyn








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