[rt-users] do CC's get included when you create ticket in email

[Phil Homewood]

Ted Serreyn wrote:
> If I send an email to support at domain.com, do the CC's in the message get
> added to the ticket as CC's.  They do not appear to do this, is this a
> tunable parameter?

Tunable like $ParseNewMessageForTicketCcs in config.pm?
-- 
Phil Homewood, Systems Janitor, www.SnapGear.com
pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
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