[rt-users] Ticket Number Generation

[Pat Steffensen]

Hello,

I've just joined the list and have been searching for a quick/easy/painless
way to change the Ticket Number sequence generator in RT.  I've finally got
it loaded and running (which was the opposite of painless), but don't want
to start at number 1...I'd like a YYMMDDTicketNumber sort of syntax...any
advice or direction would be greatfully apprecated!  Thanks,

Pat
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