[rt-users] Setup problems

[Andrew Boyce-Lewis]

Hello all,

I am trying to install RT on a solaris box with apache and mod perl. I 
have gone through the instructions for setup and configuration and all 
is fine (web interface works fine) except that when the rt-mailgate 
program is invoked (either by the mail server or manualy) it produces 
the error:

No permission to create tickets in the queue 'general'.syntax error at 
(eval 32) line 1, near "require Mail::Mailer::/usr/"

A similar error is produced when creating a new ticket from within the 
RT web interface:

syntax error at (eval 76) line 1, near "require Mail::Mailer::/usr/"

I have looked all over and can not find any thing about this error.

I will happily provide any additional information that is required, but 
this is a fairly standard install.

Any help would be appreciated,
		-Andrew



-- 
Andrew E. Boyce-Lewis
Systems and Network Operations
Department of Physics
7A Osmond Lab
University Park, Pa 16802
Office: (814) 865-3024
Cell: (814) 360-6868 (by permission or emergency only please)