[rt-users] setting a default for New Ticket

Phil Homewood pdh at snapgear.com
Wed Dec 4 21:21:57 EST 2002


Dane Rapaport wrote:
> But when I change $Default to the queue I want as the default queue for 
> New Ticket, nothing changes. I tried various punctuation around my 
> desired 'queue'.

You want the queue Id there, not the name.
-- 
Phil Homewood, Systems Janitor, www.SnapGear.com
pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
SnapGear - Custom Embedded Solutions and Security Appliances



More information about the rt-users mailing list