[rt-users] setting a default for New Ticket
Phil Homewood
pdh at snapgear.com
Wed Dec 4 21:21:57 EST 2002
Dane Rapaport wrote:
> But when I change $Default to the queue I want as the default queue for
> New Ticket, nothing changes. I tried various punctuation around my
> desired 'queue'.
You want the queue Id there, not the name.
--
Phil Homewood, Systems Janitor, www.SnapGear.com
pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
SnapGear - Custom Embedded Solutions and Security Appliances
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