[rt-users] Seeing replies from users

[Vivek Khera]

>>>>> "SN" == Steffen Nissen <sn at yellowbase.dk> writes:

SN> Is there any way of seeing on the "search" view who have changed the
SN> ticket last?

when you respond and are waiting for a reply (which may never come),
mark the ticket "resolved".  RT will re-open it when the person
finally responds.  I'm not sure if using the "stalled" state will
accomplish this too.