[rt-users] keyword scheme

[Kris]

I am now among the users of RT with my own system.  I'm anxious to start
adding entries into they keyword database.

We will be using this system to track IT support issues both system and
network related.  I was wondering if anyone had a published keyword
schema they would be willing to point me to or share before I recreate
the wheel.

The environment is not a large one.  About 5 admins supporting ~150
users + all IT systems.

-- 
I'm just a packet pusher.