[rt-users] Missing attachements in replies

Chris Mason lists at masonc.com
Thu Dec 12 07:35:50 EST 2002


BINGO!

I didn't realize that the actions and conditions had to be chmodded 755.
Thanks for that.

Chris

-----Original Message-----
From: rt-users-admin at lists.fsck.com
[mailto:rt-users-admin at lists.fsck.com] On Behalf Of Pete Silver
Sent: Wednesday, December 11, 2002 10:21 PM
To: rt-users at lists.fsck.com
Subject: RE: [rt-users] Missing attachements in replies


On Thu, 2002-12-12 at 01:06, Chris Mason wrote:
> I tried NotifyWithAttachment but it did not send the originator an 
> attachment. I setup a global scrip
> 
> OnCorrespond NotifyAllWatchersWithAttach with template Correspondence
> 
> And tested it, but the originator did not the get the email at all.

Check /var/log/rt2/rt.log0 - see if there are any errors there.

If you have errors that NotifyWithAttachment.pm cannot be found, you
might need to copy NotifyWithAttachment.pm into RT's lib/RT/Action
directory, and set it to be executable.


Rgds,

Pete


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