[rt-users] empty message-body in replies

[rt-for-chris at db.lm.com]

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Cool, thanks!  I just implemented the patch you posted and, of course,
changed $ExtractNestedMessages to 1 (it was 0 in the patch.)

I will let you know if I still see any blank replies.  I've informed
the staff here to let me know immediately if they see the problem
recur.

So, let me make sure of one thing...  The blank e-mails that I'm
seeing are the messages that our customers receive when we send a
reply from within RT.  This *is* the problem that this patch
addresses, right?  Just wanted to make sure...

As I understand, what was being discussed in the thread is that
incoming message are causing the subsequent replies to show up as
blank, correct?  Sorry, I'm unfortunately not a MIME expert and got a
little lost in the details of the problem...

I'll let you know how this works out.

Thanks again,
- -Chris

- --
Chris Tracy <chris at telerama.com>
Telerama Public Access Internet
Senior Network Engineer
http://www.telerama.com

On Wed, 4 Dec 2002, Phil Homewood wrote:

> Smylers wrote:
> > I'm confused!  Phil, why are you quoting a message that I wrote in July:
> >   http://lists.fsck.com/pipermail/rt-users/2002-July/008947.html
> >
> > attributing it to somebody else, and replying in December (in a with a
> > different subject header) plugging a message you wrote in August (which
> > incidentally has the same subject that this one now does)?
>
> Because I thought it might be fun to confuse, confound and amaze you
> with my psychic powers!
>
> That, and the fact that the message I was replying to was
> http://lists.fsck.com/pipermail/rt-users/2002-December/011059.html
>
> :-)
> --
> Phil Homewood, Systems Janitor, www.SnapGear.com
> pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
> SnapGear - Custom Embedded Solutions and Security Appliances
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
>
> Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
>

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