[rt-users] Error when sending mail from Web

[Jean-Eric Cuendet]

Another thing worst noting, is that when doing Reply to ticket, then if 
I just change the status  from open->resolved, it works, no error.
But if I put a comment before Submitting, then I have the error 
mentionned below.
-jec

Jean-Eric Cuendet wrote:

> So, I have the error even with that.
> Some infos:
> - I have Pg 7.3 . Is it the problem? Should I go back to 7.2?
> - I put again SearchBuilder 0.73
> - I changed in /opt/rt2/lib/RT/Ticket.pm line 188:
>  InitialPriority => undef,
>  FinalPriority => undef,
> to
>  InitialPriority => "0",
>  FinalPriority => "0",
> OK?
> - Restarted Apache
> - Then I have the following stack:
>
> Can't bind a reference (Class::ReturnValue=HASH(0x8cecf50)) at 
> /usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Handle.pm line 376,  
> line 197.
>
> Stack:
>  [/usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Handle.pm:376]
>  [/usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Record.pm:837]
>  [/usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Record.pm:761]
>  [/usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Record/Cachable.pm:106]
>  [/opt/rt2/lib/RT/Record.pm:140]
>  [/usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Record.pm:782]
>  [/usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Record.pm:708]
>  [/opt/rt2/lib/RT/Transaction.pm:93]
>  [/opt/rt2/lib/RT/Ticket.pm:2775]
>  [/opt/rt2/lib/RT/Ticket.pm:1691]
>  [/opt/rt2/lib/RT/Interface/Web.pm:338]
>  [/opt/rt2/WebRT/html/Ticket/Display.html:139]
>
>
> Thanks for your help...
> And ready to test other things.
> -jec
>
>
>
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
>
> Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
>

-- 
Jean-Eric Cuendet
Linkvest SA
Av des Baumettes 9, 1020 Renens Switzerland
Tel +41 21 632 9043  Fax +41 21 632 9090
E-mail: jean-eric.cuendet at linkvest.com
http://www.linkvest.com
--------------------------------------------------------