[rt-users] Error when sending mail from Web

[Jean-Eric Cuendet]

I dropped PostgreSQL 7.3 and installed 7.2
All is fine now.
BTW, do you plan to add 7.3 support or is it a low priority task?
Thanks for your help.
-jec


Jean-Eric Cuendet wrote:

>
> Another thing worst noting, is that when doing Reply to ticket, then 
> if I just change the status  from open->resolved, it works, no error.
> But if I put a comment before Submitting, then I have the error 
> mentionned below.
> -jec
>
> Jean-Eric Cuendet wrote:
>
>> So, I have the error even with that.
>> Some infos:
>> - I have Pg 7.3 . Is it the problem? Should I go back to 7.2?
>> - I put again SearchBuilder 0.73
>> - I changed in /opt/rt2/lib/RT/Ticket.pm line 188:
>>  InitialPriority => undef,
>>  FinalPriority => undef,
>> to
>>  InitialPriority => "0",
>>  FinalPriority => "0",
>> OK?
>> - Restarted Apache
>> - Then I have the following stack:
>>
>> Can't bind a reference (Class::ReturnValue=HASH(0x8cecf50)) at 
>> /usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Handle.pm line 
>> 376,  line 197.
>>
>> Stack:
>>  [/usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Handle.pm:376]
>>  [/usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Record.pm:837]
>>  [/usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Record.pm:761]
>>  [/usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Record/Cachable.pm:106]
>>  [/opt/rt2/lib/RT/Record.pm:140]
>>  [/usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Record.pm:782]
>>  [/usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Record.pm:708]
>>  [/opt/rt2/lib/RT/Transaction.pm:93]
>>  [/opt/rt2/lib/RT/Ticket.pm:2775]
>>  [/opt/rt2/lib/RT/Ticket.pm:1691]
>>  [/opt/rt2/lib/RT/Interface/Web.pm:338]
>>  [/opt/rt2/WebRT/html/Ticket/Display.html:139]
>>
>>
>> Thanks for your help...
>> And ready to test other things.
>> -jec
>>
>>
>>
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>>
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>>
>

-- 
Jean-Eric Cuendet
Linkvest SA
Av des Baumettes 9, 1020 Renens Switzerland
Tel +41 21 632 9043  Fax +41 21 632 9090
E-mail: jean-eric.cuendet at linkvest.com
http://www.linkvest.com
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