[rt-users] Open stalled ticket (timed)

[Lynoure Rajamäki]

I came up with an idea for a useful (at least to me) feature for RT:

Possibility of stalling ticket with a opening date.

E.g.

Requestor wants thing X to be done two weeks from today (and not
earlier).
Owner stalls the ticket for those two weeks. After that time RT reopens
the ticket.

This would keeps these tickets from being either confusing (open tickets
that just keep staying unresolved) or in danger of being forgotten
(stalled tickets).

Does the feature exist already? If not, does anybody have any ideas how
I could go about implementing it?

-- 
Lynoure Rajamäki
lynoure at otaverkko.fi