[rt-users] Open stalled ticket (timed)

darren chamberlain darren at boston.com
Fri Dec 20 09:15:13 EST 2002


* Lynoure Rajamki <lynoure at otaverkko.fi> [2002-12-20 08:53]:
> Requestor wants thing X to be done two weeks from today (and not
> earlier).  Owner stalls the ticket for those two weeks. After that
> time RT reopens the ticket.

Couldn't you do this with an at job that calls 'rt --id 123 --status=open' ?

Or make it a cron job that reopens the ticket every Tuesday at noon. :)

(darren)

-- 
Money is better than poverty, if only for financial reasons.
    -- Woody Allen



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