[rt-users] [Ticket Status changed to Resolve]

[Lynoure Rajamäki]

On Tue, 2002-12-24 at 08:10, Ganeshh wrote:

> when i resolve a ticket in a queue, i am unable to find the them...
> 
> where it is stored in the database and how will i be able to view the 
> resolved ticket...

If you type the ticket number into the box in upper right corner and
press "Go to ticket", what happens?

You can also go to Search and then choose "Status is resolved". 

Hopefully you can get to your resolved tickets with either (or better
yet, both) of these.

-- 
Lynoure Rajamäki
lynoure at otaverkko.fi