[rt-users] Re: Sqwebmail removes [...] from Subject (Interoperability between Courier and RT)

[seph]

"acli at ada.dhs.org via news-to-mail gateway" <news-misc at ada.dhs.org> writes:

> In article <874r8y1a0m.fsf at Login.CERT.Uni-Stuttgart.DE>, Florian
> Weimer <Weimer at CERT.Uni-Stuttgart.DE> wrote:
>
>>Better use ticket-specific email addresses.  Much less trouble.
>>:)
>
> Ah, but ticket-specific email addresses would mean having to
> hack crossbar.cf, or is it aliases.cf, or is it some other zmsh
> script?  I don't even have a clue :-)

nah, it's much easier than that. At a very simple level, you could use
a domain for your tickets (ticketnum at tickets.example.com). The major
MTAs should handle this. If you really didn't want to, it's pretty
easy to get the major MTAs to send everything matching a simple
pattern to a host (ticket+ticketnum at example.com)

seph