[rt-users] Not recieving email notifications

[Stanislav Sinyagin]

--- Ron Gidron <ron at shunra.com> wrote:
> my problem is that I installed RT and I am not getting the auto reply 
> email that I was expecting (although by default my queue does define an 
> autoreplyOnTicketCreate with Auto reply template..) and I am not sure 
> where things get stuck, wither RT is even trying to send the email or 
> not, my rt logs are empty.. (I am using sendmail on a linux mandrake 9.0 
> with, RT uses apache_mod_perl)
> just as a reminder, the email I am sending (for example to 
> support at example.com) is getting to the system and I can see the new 
> ticket but I do not get the reply Email...

Verify the value of $SendmailPath in your etc/config.pm.
It should point to your MTA executable.
If it doesn't, RT silently ignores the error.