[rt-users] due date for queue

Laurent Vaills laurent.vaills at dms.at
Mon Dec 2 08:58:08 EST 2002


Hi.

I created a new queue and filled in the field "Requests should be due
in:" with the value 1 .
So I expected when a ticket was created in this queue that the due date
will be automatically set to "today + 1 day" but in fact not.

What is this field useful for ?

Thanks,
Laurent







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