[rt-users] New since last view flag

Jon Anhold jon at snoopy.net
Fri Feb 1 13:02:16 EST 2002


True. I used to use a system that had a flag that got updated whenever the
ticket was modified, and then you could clear that flag. It allowed you to
look at the inbox and see what had changed.

-j

Previously, Bruce Campbell (bruce_campbell at ripe.net) wrote:
> On Fri, 1 Feb 2002, Jon Anhold wrote:
> 
> > Is there a way to display if a ticket has been modified since the last time
> > I viewed it?
> 
> RT only records modification times, and not viewing times.  I'm not sure
> if recording viewing times would be a Good Thing(tm).
> 
> -- 
>                              Bruce Campbell                            RIPE
>                    Systems/Network Engineer                             NCC
>                  www.ripe.net - PGP562C8B1B                      Operations




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