[rt-users] New since last view flag

Jon Anhold jon at snoopy.net
Fri Feb 1 13:02:16 EST 2002

True. I used to use a system that had a flag that got updated whenever the
ticket was modified, and then you could clear that flag. It allowed you to
look at the inbox and see what had changed.


Previously, Bruce Campbell (bruce_campbell at ripe.net) wrote:
> On Fri, 1 Feb 2002, Jon Anhold wrote:
> > Is there a way to display if a ticket has been modified since the last time
> > I viewed it?
> RT only records modification times, and not viewing times.  I'm not sure
> if recording viewing times would be a Good Thing(tm).
> -- 
>                              Bruce Campbell                            RIPE
>                    Systems/Network Engineer                             NCC
>                  www.ripe.net - PGP562C8B1B                      Operations

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